Find Your Perfect Companion:

1. the singular includes the plural and vice versa;
2. references to sub-clauses, clauses, schedules or appendices are to sub-clauses, clauses, schedules or appendices of this privacy policy;
3. a reference to a person includes firms, companies, government entities, trusts and partnerships;
4. "including" is understood to mean "including without limitation";
5. reference to any statutory provision includes any modification or amendment of it;
6. the headings and sub-headings do not form part of this privacy policy.

Scope of this privacy policy

Data collected

1. name;
2. date of birth;
3. contact Information such as email addresses and telephone numbers;
4. demographic information such as postcode, preferences and interests;
5. IP address (automatically collected);
6. web browser type and version (automatically collected);
7. operating system (automatically collected);
8. a list of URLs starting with a referring site, your activity on this Website, and the site you exit to (automatically collected);

How we collect Data

1. data is given to us by you;
2. data is received from other sources; and
3. data is collected automatically.

Data that is given to us by you

1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
2. when you register with us and set up an account to receive our products/services;
3. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
4. when you enter a competition or promotion through a social media channel;
5. when you make payments to us, through this Website or otherwise;
6. when you elect to receive marketing communications from us;
7. when you use our services;

Data that is given to us by you

1. when you contact us through the Website, by telephone, post, e-mail or through any other means;
2. when you register with us and set up an account to receive our products/services;
3. when you complete surveys that we use for research purposes (although you are not obliged to respond to them);
4. when you enter a competition or promotion through a social media channel;
5. when you make payments to us, through this Website or otherwise;
6. when you elect to receive marketing communications from us;
7. when you use our services;

Data that is received from third parties

1. Google;
2. Facebook;
3. Amazon;
4. Ebay;
5. Other Social Media;
6. Apple.

Data that is received from publicly available third parties sources

1. Google;
2. Facebook;
3. Amazon;
4. Ebay;
5. Other Social Media;
6. Apple.

Data that is collected automatically

1. we automatically collect some information about your visit to the Website. This information helps us to make improvements to Website content and navigation, and includes your IP address, the date, times and frequency with which you access the Website and the way you use and interact with its content.
2. we will collect your Data automatically via cookies, in line with the cookie settings on your browser. For more information about cookies, and how we use them on the Website, see the section below, headed "Cookies".

Our use of Data

1. internal record keeping;
2. improvement of our products / services;
3. transmission by email of marketing materials that may be of interest to you;
4. contact for market research purposes which may be done using email, telephone, fax or mail. Such information may be used to customise or update the Website;

Our use of Data

1. soft opt-in consent is a specific type of consent which applies when you have previously engaged with us (for example, you contact us to ask us for more details about a particular product/service, and we are marketing similar products/services). Under "soft opt-in" consent, we will take your consent as given unless you opt-out.
2. for other types of e-marketing, we are required to obtain your explicit consent; that is, you need to take positive and affirmative action when consenting by, for example, checking a tick box that we'll provide.
3. if you are not satisfied with our approach to marketing, you have the right to withdraw consent at any time. To find out how to withdraw your consent, see the section headed "Your rights" below.

Who we share Data with

1. any of our group companies or affiliates - to ensure the proper administration of your website and business;
2. our employees, agents and/or professional advisors - to obtain advice from professional advisers;
3. third party service providers who provide services to us which require the processing of personal data - to help third party service providers in receipt of any shared data to perform functions on our behalf to help ensure the website runs smoothly;
4. third party payment providers who process payments made over the Website - to enable third party payment providers to process user payments and refunds;
5. relevant authorities - to facilitate the detection of crime or the collection of taxes or duties;

Keeping Data secure

1. access to your account is controlled by a password and a user name that is unique to you.
2. we store your Data on secure servers.

Data retention

Your rights

1. Right to access - the right to request (i) copies of the information we hold about you at any time, or (ii) that we modify, update or delete such information. If we provide you with access to the information we hold about you, we will not charge you for this, unless your request is "manifestly unfounded or excessive." Where we are legally permitted to do so, we may refuse your request. If we refuse your request, we will tell you the reasons why.
2. Right to correct - the right to have your Data rectified if it is inaccurate or incomplete.
3. Right to erase - the right to request that we delete or remove your Data from our systems.
4. Right to restrict our use of your Data - the right to "block" us from using your Data or limit the way in which we can use it.
5. Right to data portability - the right to request that we move, copy or transfer your Data.
6. Right to object - the right to object to our use of your Data including where we use it for our legitimate interests.

Links to other websites

Changes of business ownership and control

Cookies

General

Changes to this privacy policy

Attribution

Cookies

Strictly necessary

Functionality

Analytical/performance

Targeting

• Privacy Policy
• Terms & Conditions
• Refund Policy
• Lucys Law